Screwing Things Up Isn’t So Bad

by Ali on May 20, 2010

So, I was talking to the incredibly sweet, talented and generous Jade Craven at the weekend.

Let me rave about Jade for a minute, just in case you’ve not come across her yet. She’s the best and most prolific guest poster I know, getting slots all over the place for some terrifically value-packed posts. She’s an awesome networker and has a great ecourse on networking, though I’m hesitant to call what she does “networking” because that makes it sound a bit cold. She cares about people and she’s constantly on the look-out for ways to help them. I love to hang out with her on Twitter.

Anyway, in the course of a chatty phone call (kinda funny; both of us hate phones), we mutually admired one another’s accents (she’s Australian, I’m British) and we talked about screwing up.

I’m better at expressing myself in writing than in talking, and I think this is a really pertinent issue for Aliventures, so I wanted to write about that today.

Everyone Screws Up (And Some Even Admit It)

It’s taken me a while to realise this. For years I was convinced that everyone else had it sussed. They’d got all their ducks in a row, and all their eggs neatly distributed between different baskets.

And then I read posts like this one, where the awesomely productive and intelligent and balanced Charlie Gilkey talks about an unproductive morning distracted by an email link:

Instead of jumping right into writing, I checked email, quite unintentionally. I was thinking about a call I needed to make today (Friday), and I think I was checking to see if I had more details in my Inbox. Little did I know that my Inbox contained a goodie that would keep me running around on the Internet for a few hours.

(Charlie Gilkey, One of Those Days (Episode 1), Productive Flourishing)

And posts like this one, where the amazingly talented and funny and just-a-little-bit-intimidating Naomi Dunford talks about messing up (read this post, the end of it still makes me teary):

I screwed up the SpeakEasy almost beyond repair. I bailed on pretty much everything. Email got to the point where it was practically uncontrollable. I cried every day. I hired the wrong VA, but he was a family friend and I felt like I couldn’t let him go. I worked like a dog to make enough money to maintain two houses at once and pay a VA who wasn’t doing any work.

(Naomi Dunford, The Healing Power of Redemption at Christmas, or The One Where We Catalog a Half Dozen Or So of My Screw Ups Hoping You Will Maybe Learn Something From Them or Perhaps Find Some Comfort, IttyBiz)

And here, Dave Navarro, the man for whom the phrase carpe diem was coined, talks about how hard he found it recently to quit soda:

But that space in between, those eight addicted months? That was hard.  Damned hard.  I tried to quit over and over again, and felt absolutely powerless.  Powerless, over a frikkin’ can of soda.  (To be truthful, it was more like 4 or 5 cans a day.)

Why was it easy at one time and hard at the others?  Well, when it was hard it was because of the payoff. My sweet tooth was satisfied.  The buzz seemed helpful at times (though truthfully, the crashes later weren’t worth it).  I “needed” to keep going, and the sodas seemed to help me do that – even though they brought on negative effects, like a constant increase in weight.

(Dave Navarro, Why You Can’t Make That Habit Stick – Part One, Rock Your Day)

We’re all human. We all screw up, generally pretty regularly. It’s okay.

Back when I had a day job, if you screwed anything up, you did your darndest to sort it out quickly (without the boss ever finding out). I think a lot of us carry this attitude around with us. We’re petrified of getting things wrong … and we’re convinced that when we do, everyone will notice and that our entire credibility will be undermined.

But…

Getting it Wrong is How You Learn and Grow

My take is that if I don’t even try, I’m definitely going to fail.

If I give it a go, I might make a cack-handed job of it. But the second attempt will be easier, and the third attempt easier still. Everything’s scary the first time.

When I started out freelancing, I had a business model which – in retrospect – looks totally screwy. I was marketing myself as a “writer and website creator”. I did anything and everything that fell vaguely into my skill set:

  • I edited and proofread work as well as writing
  • I wrote sales copy, blog posts, magazine articles, reviews…
  • I tried and failed to explain to people that whilst I could do the techy bits of websites, my design skills were non-existent
  • I deliberately targeted total newbies to websites (very small businesses) and priced far too low, not taking into account all the hand-holding and patient explanations that were required.

Over time, I realised that what I liked doing – and what paid a good hourly rate – was writing. And not just writing, but writing for blogs.

I reinvented myself as a staff blogger. I even wrote an ebook about what I did (The Staff Blogging Course, if you’re interested.)

And then I got itchy feet. I realised that while I liked writing for other people’s sites, what I loved best was writing for my own site and selling my own products. I started going down a more entrepreneurial route. Aliventures.com, which was originally my business website with testimonials, services and a portfolio, became the blog you’re reading now.

This is a far more common story than you might think in the blogosphere and the online world. Everyone I know has changed and shifted – often quite radically – over the time that they’ve been in business. Naomi Dunford and Dave Navarro both started out as freelance writers, and I’d guess they’ve both reinvented themselves, their business model, and even their actual websites multiple times.

The lovely Jade, who is one of the most honest bloggers I know, has written publically about her business has evolved:

I found that my plans for this site evolved as I started interacting more within the social media community. At first I was just targeting bloggers. Then it evolved to info product creators and small business types. It took a long time to decide that my main skill was teaching people how to connect with others online.

(Jade Craven, How I Screwed Up My Blog in 2009, JadeCraven.com)

This is a totally normal process. If you’re in a freelancing or entrepreneurial field – if you run your own business – then you’re going to go through this. You’ll explore and learn and grow. You’ll get bored. Or you’ll get inspired. You’ll change your mind, multiple times. You’ll follow a zig-zagging but wonderful path, instead of plodding steadily onwards on a career treadmill.

This isn’t screwing-up, this is an adventure!

You’ll Always Learn Something

I get stuff wrong. I make mistakes. Mostly they’re little, but embarrassing, ones. I was telling Jade on Sunday how I have a terrible tendency to mix up bloggers with the same first name (especially those in a similar blogging niche: Jonathan Fields and Jonathan Mead, I sincerely apologise!)

This is fine when it’s only in my head. It’s embarrassing when I accidentally email or cite the wrong name…

For me, this is a reminder to take my time more, not to rush things, to check what I’m doing before hitting “send”.

Bigger screw-ups – ones which take up weeks or months or years instead of a few minutes of “oops, better fix that” – aren’t really screw-ups at all. They’re opportunities to learn something.

  • In two years of tech support, I learnt that I don’t want to work in a 9-5 office job. I also learnt about running a small business, communicating with clients, and explaining technical things to non-techies.
  • In my early months of freelancing, I learnt that I’m happier making websites for free as a favour, rather than trying to make a living from website hand-holding.
  • I’ve learnt that though I really enjoy my staff blogging, I also want an outlet for more personal pieces like the ones I post on Aliventures.
  • After nearly four years living in London, I’ve learnt that I’m not a Londoner, and that I miss living near my parents.

I didn’t get everything right from day one. I took some wrong turns. I got a bit lost at times. But I’m more confident about the path that I’m on now precisely because of the things which I got wrong. I’m a better writer today because of the failed novels that I’ve written. I’m better at blogging because of the two previous blogs which I never got off the ground.

How about you? What’s working for you today because of past wrong turns? Where are you heading next?

{ 29 comments… read them below or add one }

Andy Hayes May 20, 2010 at 12:18 pm

I would never have ended up where I am without mistakes. I’ve learned that they are the universe’s little way of saying “hey – over here – look.”

I think many people, myself included, fail to dig deep into successes to see WHY it worked and how it could be better. Mistakes, unfortunately, are a far better teacher. :-)
Andy Hayes´s last blog ..What You Spend on your Vacation Isn’t What Matters

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Ali May 21, 2010 at 4:45 pm

Good point. I’m trying to make a habit of focusing more on what went *right* and why! (Like, when I have a good writing session, I’ll think about what helped it to work … e.g. I was well rested, or in a good mood, or I’d taken some time to plan first, etc.)

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Thursday Bram May 20, 2010 at 1:03 pm

My senior year of high school, I screwed things up to the point that I actually finished felt like a miracle. One of the things that got lost in the shuffle were college applications — never actually finished one. But that put me in a position to be free when this little out of the way college in the middle of Oklahoma called and offered me a scholarship. That experience made possible so many great opportunities that I wouldn’t have had at the schools I had intended to go to (including meet my husband). It turned out to be a very good thing.
Thursday Bram´s last blog ..Constructively Productive: Teaming Up With Other Freelancers

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Carey Suante May 20, 2010 at 2:29 pm

I royally screwed up my college education. However because I was a rather excellent student in high school i was able get up and stand tall in my chosen profession.

Everybody screws up. I learned at lot because of the mistakes I’ve made. If not for them, I won’t be me. I won’t learn about blogging or internet marketing etc if not for my so called mistakes!

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Kathleen O'Connor May 20, 2010 at 4:24 pm

Well, if I had never been at the point where I felt like I was at a dead end, I never would have started my own business. I would have continued being unsure about where I was going and what I was doing with my life. Because I hit such a low point, it motivated me to work towards one goal. In the past, I was far more scatter-brained. I don’t think I would have been able to focus on accomplishing one particular thing! I have a long way to go, but at the very least I feel like I’m going in the right direction.
Kathleen O’Connor´s last blog ..Are You Leading Your Customers Through a Maze?

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Archan Mehta May 20, 2010 at 6:29 pm

Ali,

“Two roads parted in the woods/ And I / I took the one less traveled by/ And that has made all the difference.” That is the story of your life and my life: like I said, we have so much in common it is scary.

I enjoy this commonality with quite a few bloggers, although I am aware they are in a minority.

Rudyard Kipling, however, reminds us that triumph and disaster, success and failure are impostors
What matters is the process, the journey. If you succeed, you can still fail; if you fail, you can still succeed. That is the story of my life. Let me explain.

I once aced a test in one of my favorite subjects, mathematics. I defeated the competition, so I was considered a success. However, the success was short-lived, because it was an illusion imposed through external validation. I was not satisfied. It took me a while, but I figured out alternative ways of looking at the same mathematical problems. And finding solutions to those problems in novel ways.

Why do we make the mistake of accepting the standard formula as the only formula? Just because an “expert” or “scholar” wrote about it? And it was published by a prestigious publishing company? Oh, please, gimme a break. Heck, there are problems out there you and I are not even aware of; and solutions that are a call to action–again, that fly over your head like a bouncer from Michael Holding.

So, I have a tendency to distrust labels, categories, etc. Yes, they can sometimes be useful, but let’s leave it at that and not give too much importance to such judgments. You never know, there may be another angle on the same issue that we have just not figured out yet.

That’s why Albert Einstein cautions us “never to lose a holy curiosity” and to see old problems in a new light. We may not always “succeed,” but in this context what is success anyway? And what of failure? Mere illusions, if you ask me. Both success and failure have a lot to teach us. The lesson is the process matters..If you honor the process, other things will fall into place, over time. Cheerio.

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Michelle May 20, 2010 at 6:39 pm

I *totally* get those two Johnathons confused too. ALL THE TIME.

I love seeing posts like this, because other people admitting that they messed up & that it’s not necessarily the end of days *bum bum buuuummm* (that was supposed to be apocalyptic music). Sometimes my pride gets the better of me and I’d rather struggle along with something that might not be the best way instead of just admitting it’s time for a change. Which is, you know, very silly.
Michelle´s last blog ..Sandman and American Gods: Problematic Portrayals – Introduction

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Michelle May 20, 2010 at 6:40 pm

meant to say “makes me feel better about my own not-perfect times” after my goofy parenthetical note.
Michelle´s last blog ..Sandman and American Gods: Problematic Portrayals – Introduction

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Ali May 21, 2010 at 4:51 pm

I’m not the only one? Phew! If Johnny B Truant ever decides to be “Jonathan” too, I’m well and truly sunk. ;-)

Thank you for clarifying on your apocalyptical music rendition; over here in the UK, “bum” is our equivalent of “butt” and “oh bum” or just “bum” can be expression of mild irritation/displeasure. As in “Bum, I mixed up the Jonathans again. Bum bum bum.” So I totally misread “bum bum buuuuummm” at first! :-)

(I think we’d go “dum dum DUUUUUMMMM” for the same sound.)

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Matthew Needham May 20, 2010 at 7:06 pm

Excellent post, which resonates with me on so many levels. The thing is that when you’re starting or running a business you want to know where your next pay cheque is coming from so you’ll take anything and everything on. Before you know it you’re struggling to survive and you’re working like a donkey!

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Julius May 20, 2010 at 9:29 pm

I totally agree with this one, and I also appreciate that you shared with us your experiences in screwing up, as well as those of other people who run blogs.

I believe that we normally learn the most during times when we have failed. We just have to handle the emotions accompanying it.

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Jade Craven May 21, 2010 at 2:59 am

See, normally I’d add my list of screw ups but, er, you kinda linked to the ones from last year. This year has been a completely huge new set of mistakes but once I stop freaking out I’m usually appreciative of the ones I did make.

I agree with Julius above. I learn the most from my failures but handling the emotions is rough. Like with my recent launch. The jealously I feel for the author of Sticky Ebooks is huge because I know she made more sales that I have since my launch (yay for affiliate payments though!).

Running a business has been a huge, scary transition. Its so much harder knowing you’re friends rely on you somewhat financially.

I do know that a whole lotta people have respect for me because I pushed through the screw ups. And thank you so much for the lovely post :-) Its going to be one of the ones I show my mum just to say ‘See? I told you being nice is worth it’

My current screw up is having NO plan of action should I hypothetically get evicted. Lookie who is moving. Its made me work harder – I bought and reviewed that ebook you recommended which helped me connect and earn money. I’ve reached out and called on favors which has been helpful. And I’m taking action rather than letting the fear consume me which happens way more then I’d like.

- Jade

(P.S you’re accent is awesome coz it’s like ‘OMG SHES FROM DR WHO!)
Jade Craven´s last blog ..On My Radar: Rising Stars Edition

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Ali May 21, 2010 at 4:55 pm

Oh, Kelly of Sticky Ebook fame is so lovely in real life, I can’t be jealous of her. Well, maybe a teeny weeny bit. ;-)

I have a ton of respect for you. And totally show your mum! :-) Whenever I get a really nice email, I forward it to my mum. (”Look, mum! They like my writing!!”)

I’m not sure that no plan of action is a screw-up … it might just be the most sensible way to deal with a really uncertain situation. You could spend hours making Plan A and Plan B and Oh No What If Argh … and end up either in a complete tizzy, or find that you don’t need any of ‘em anyway.

Hurrah on taking action! It’s always gonna be the best way forwards. :-)

Oh, and I so nearly put the “you sound like Doctor Who people!” in the post ;-)

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Jade Craven May 23, 2010 at 8:01 am

Mum said my head is getting big. Pooey to her :-)
Jade Craven´s last blog ..How To Get On Dave Navarro’s Radar

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Ali May 23, 2010 at 9:06 am

Hehe! When my mum saw one of my posts (a guest one on Productive Flourishing, Charlie posted it on facebook and tagged me, that’s how she found it) … she said “Your writing’s definitely improved.” Which made me wonder what she thought of my writing before!

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Dia May 21, 2010 at 3:37 am

Very nicely done Ali. We learn a lot when things go wrong in our lives. If we challenge our “failures” which I like to call experiences, we will achieve everything.
Dia´s last blog ..How to attract people

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Mick Morris May 21, 2010 at 4:02 am

It’s the old adage isn’t it…… if you’re not failing (ie screwing up) then you’re not trying. The real trick is to try, screw up and try again, but to always take ownership of your screw ups (particularly if they wind up impacting on other people) because if you are not owning them chances are you are trying to blame someone else for them…and then you are not learning.

So go ahead be brave, take a chance and if you screw up… stick up your hand say “yep that was me” and then get on with it.
Mick Morris´s last blog ..How to extend a helping hand.

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Ali May 21, 2010 at 5:00 pm

Great point about taking ownership. It takes a lot of courage to admit to a mistake, but I think it’s a far better path (for everyone involved) to just own up and deal with fixing it as best as you can, rather than trying to sweep it under the carpet or get all defensive.

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Livinmybestlife May 21, 2010 at 9:51 pm

Oh honey I am the Queeeeen of wrong turns. But like you say, they aren’t necessarily “bad” turns, they are just “you’re going the wrong way” turns.

Sometimes life is like a game of “your getting warmer…oh, oh, oh NO, you’re getting colder” like we played as kids.

That’s my career path in a nutshell.

But I persist. I am not settling. Or at least my soul is not settling (which frankly can be a real pain in the neck sometimes).

But in the words of Helen Keller, “One can never consent to creep, when one feels the impulse to soar.”

The adventure continues!

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Ali May 23, 2010 at 9:20 am

I love the “getting warmer” / “getting colder” analogy … sometimes, we can only find our destination by figuring out what feels better or worse, and following the good stuff!

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Farouk May 22, 2010 at 8:24 am

i agree,
sometimes a person has to screw up in order to discover that he needs improvement
keep it up Ali :)
Farouk´s last undefined ..If you register your site for free at

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Naomi Dunford May 23, 2010 at 6:09 am

You are fabulous. Way to say it, lady.

I would gush more but it’s one in the morning and nobody needs to read what I type at one in the morning.

[bowing out with shred of dignity in tact]
Naomi Dunford´s last blog ..Making and Selling What People Want To Buy

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Ali May 23, 2010 at 9:03 am

You told me I’m fabulous, what more can there be to say? ;-) xx

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Jade Craven May 24, 2010 at 8:21 am

*sneaks in* That you sound like someone from dr who :-)
Jade Craven´s last blog ..How To Get On Dave Navarro’s Radar

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Lee-Anne Ragan May 24, 2010 at 4:48 am

I own & run a corporate training & entertainment company called Rock.Paper.Scissors. A professional entertainer I am not, however working with professional improv comedians really helps reframe mistakes. When things go sideways that’s often where the humour is.

Also I love this quote (from a book called ‘as above so below’):
If you can’t fight
And you can’t flee
Flow

Cheers, Lee-Anne, http://www.rpsinc.ca
Lee-Anne Ragan´s last blog ..Kindness doesn’t have to be huge, hairy and hard to reach (or teach)

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Ali May 24, 2010 at 5:27 pm

What an awesome company name! :-) Love the quote, too; I’d not seen it before, so thanks!

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Lee-Anne Ragan May 25, 2010 at 12:11 am

Thanks Ali- yes, we get lots of comments on our name. I love it too. Glad you enjoyed the quote. It’s simple but powerful.
Lee-Anne Ragan´s last blog ..Kindness doesn’t have to be huge, hairy and hard to reach (or teach)

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Karinne May 24, 2010 at 3:41 pm

Great article and set of links Ali, I’m going to check those out.

I suspect if we were to map the various ages at which we realised that screwing up was part of life and we should use the experience, learn, and then get over it, that most of us would have had these ephiphanies at some point in our twenties.

Just far enough out from the school / university mentality of “There’s one correct answer and I’ll be embarrassed if I get it wrong”, and just far enough into whatever we choose to do with our lives to realise that we are responsible adults, and screwing up is part of being better, rounded, excellent people.

I can chart mine to a very specific afternoon in 2006. I’d just started my dream job with an environment department, and was writing briefs for the Minister. I’d worked hard for this postion and wanted to make a good impression. In one of my first briefs I managed to screw up some figures, which my director came and pointed out to me. My face must have looked a sight, as she immediately said: “don’t beat yourself up about it, it’s just a mistake, get the right figures and send it to me this afternoon”

Best advice ever! Free-lancer, employee, entrepreneur, whatever. If you make a mistake don’t beat yourself up about it, just do what you can to fix it and move on.

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Ali May 24, 2010 at 5:32 pm

Ah, very interesting point. Yes, I think it is a 20s thing. Five years ago, I was a *lot* more concerned about what other people might think. Now, I’m getting a lot better at recognising that they can think what they like and it won’t impact a jot on me.

That’s great advice you had (and a great Minister, it sounds like!) I think we develop a worrying attitude to mistakes at school; if you’re being tested and graded constantly, mistakes feel like something “wrong” when they’re really just part of the learning process. Sure, you need to fix the consequences of a mistake — and that can be a real pain — but it doesn’t mean you need to feel awful about it.

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